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Security Console Operator- Weekend Nights

Job ID 1714576688


Schedule: Every Weekend, Night shift

Under the general direction of the shift Supervisor, The Security Dispatcher is responsible for the functioning of all security operations center activities, including but not limited to the operation of telephones, alarm systems, access control systems, CCTV systems, radio systems and computers, ensuring that all equipment is in good working order. The Security Dispatcher communicates with the BWFH Security Technical specialist or the security integrator in order to ensure timely repairs to out of service equipment and/or systems.

About Brigham and Women's Faulkner Hospital
Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum. Founded in 1900, Brigham and Women's Faulkner Hospital has a long history of meeting the health care needs of our patients by offering comprehensive care in a wide variety of specialties. At Brigham and Women's Faulkner Hospital, our world revolves around our patients and their families, which is why we’ve been nationally recognized for our best practices in patient care, safety measures and surgical outcomes. If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital. Our patients call it better care. Our employees call it home.


  • Minimum of a High School diploma or GED required
  • At least 2 years of police, emergency services, security of related experience required. Experience as a police, fire, and/or emergency services dispatcher preferred.
  • Higher education (Associate’s degree) in criminal justice or related field is preferred.
  • Must be able to read, write, and speak English fluently
  • Must submit to and pass an initial and annual criminal background check
  • International Association of Healthcare Safety and Security (IAHSS) Basic Officer Certifcation (within first 6 months)
  • First Aid/CPR Certification
  • Staff adheres to all C.A.R.E. Standards
  • Excellent communication skills, including but not limited to telephone answering techniques, using tact and diplomacy, being an active listener and being articulate.

EEO Statement

Brigham and Women’s Faulkner Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to an employee’s protected status, such as age, race, sex, color, ancestry, religion, national origin, physical or mental disability, veteran status, citizenship, gender identity or expression or sexual orientation.

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  • Hospital Security, Boston, Massachusetts, United StatesRemove

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