Fulltime days

-Job Code140

Accurately performs the intake process using two patient identifiers, this includes checking vital signs, blood pressure, height and weight.  Documents all results into Epic Reviews and documents allergy and smoking status. Performs medication reconciliation following BWPO and BWH standards; this includes reviewing the patient’s medication list and documenting/updating as needed. Enters prescription renewal requests in Epic using the prescription renewal queue making sure to enter all pharmacy information and medication names in coded format. Ensures PROMS, and practice specific paperwork are completed, helps complete them if necessary. Reviews practice policies and procedures with new patients. Performs patient education around virtual visits.  Answers all incoming calls, eReferrals and electronic messages via Epic and Outlook from providers and patients seeking Mental Health services. Schedule and confirm patient’s demographics and insurance information for appointments, confirm appointments, prepare for patient visit by providing patient with all necessary information and completing all necessary tasks. Assesses referred patients to determine appropriate level of care, consulting with psychiatry department social work and MD staff as needed.  Performs preliminary acuity/risk assessment. Directs patients with emergent needs to ED settings, and patients with less urgent needs to appropriate outpatient settings. Assesses appropriateness of referral for services available at BWHC clinical sites. Schedules all new patient appointments as clinically appropriate. Performs and documents all triage and coordination interactions in Epic and in accordance with BWH and Department procedures. Other duites as assigned

Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum.  Founded in 1900, Brigham and Women's Faulkner Hospital has a long history of meeting the health care needs of our patients by offering comprehensive care in a wide variety of specialties.  At Brigham and Women's Faulkner Hospital, our world revolves around our patients and their families, which is why we’ve been nationally recognized for our best practices in patient care, safety measures and surgical outcomes.  If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital.  Our patients call it better care.  Our employees call it home.

Medical Assistant certification required

Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum.  Founded in 1900, Brigham and Women's Faulkner Hospital has a long history of meeting the health care needs of our patients by offering comprehensive care in a wide variety of specialties.  At Brigham and Women's Faulkner Hospital, our world revolves around our patients and their families, which is why we’ve been nationally recognized for our best practices in patient care, safety measures and surgical outcomes.  If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital.  Our patients call it better care.  Our employees call it home.