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Lab Operations Manager

Job ID 26837612000


Under the direction of the Laboratory’s Administrative Director, manages support services sections (Phlebotomy, Data Processing, Lab Support) and collaborates as needed with clinical services sections (Core Lab, Microbiology, and Blood Bank) of the Laboratory.

This position requires an individual who consistently demonstrates effective leadership, organization/planning and interpersonal skills and abilities. The manager acts as a technical resource for Medical, Nursing and Laboratory staff. The manager must have the necessary background to recognize problems, be proficient in problem solving, and have a thorough understanding of Quality Control procedures. They may be directly involved in writing SOP’s, training, QA evaluation and documentation. They assist in developing and modifying procedures and programs to ensure the consistent quality of our service. The Laboratory Operations Manager helps to develop and achieve section goals and objectives – short and long term. They are involved in implementing and following guidelines for compliance with accrediting agencies such as CMS and CAP. They are involved with Quality Assurance and Improvement procedures in their areas, and are directly involved with the daily operations of their area, delegating work and making schedule changes as needed.  They attend/or participate in appropriate hospital and departmental meetings, committees and programs. They provide appropriate orientation to new employees, and current employees on new procedures on a timely basis. All required or assigned duties are performed.

Brigham and Women’s Faulkner Hospital, an affiliate of Mass General Brigham, is committed to supporting patient care, research, teaching, and service to the community.  We place great value on being a diverse, equitable and inclusive organization as we aim to reflect the diversity of the patients we serve. At Mass General Brigham, we believe in equal access to quality care, employment and advancement opportunities encompassing the full spectrum of human diversity: race, gender identity, sexual orientation, ability, religion, ethnicity, national origin and all the other forms of human presence and expression that make us better able to provide innovative and cutting-edge healthcare and research.

Brigham and Women's Faulkner Hospital is a 171- bed non-profit, community teaching hospital located in Jamaica Plain directly across the street from the Arnold Arboretum.  Founded in 1900, Brigham and Women's Faulkner Hospital offers comprehensive care in a wide variety of specialties.  Brigham and Women’s Faulkner Hospital is a designated Magnet hospital by the American Nurses Credentialing Center, a recognition that fewer than nine percent of all US hospitals receive. 

At Brigham and Women’s Faulkner Hospital, we believe that everyone should have the chance to live a healthy life. From creating breakthroughs that have paved the way for treatments around the globe to training the next generation of providers, our patients, and those we may never meet, are at the center of everything we do. If you’re looking for more than a career, join Brigham and Women’s Faulkner Hospital.  Our patients call it better care.  Our employees call it home.


  • Bachelor’s degree in medical technology or a science from an accredited school required.
  • Master’s degree preferred
  • Must be CLIA eligible for high complexity testing
  • ASCP certification preferred.
  • Minimum of 5 years' supervisory experience required.
  • Minimum of 5 years' experience as a medical technologist required.

EEO Statement

Brigham and Women’s Faulkner Hospitalis an Affirmative Action Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

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  • MTs/Clinical Lab - Management, Boston, Massachusetts, United StatesRemove